Customer Service

General Responsibilities​

  • Answering and receiving calls as well as handling correspondence

  • Providing support to customers

  • Filing and providing an organized work environment for yourself and others

  • Assisting in answering questions related to our products

  • Managing databases of clients and client orders

  • Memorizing and updating knowledge of current catalogue and product manuals 

 

Required Skills​

  • Proficient in Microsoft Office

  • Proficient in Quickbooks

  • Proficient in working with computers and changing technology

  • Able to organize and plan appointments

  • Able to communicate in Spanish at a conversation level 

  • Able to work in dedicated teams and solve problems efficiently in a timely manner 

  • Able to work efficiently in an fast pace office setting

  • Multitasking various duties

  • Attentive to detail

  • Flexible

  • Organizational and time management skills

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Required Experience

  • Front desk experience

  • Customer service experience

  • Shipping and Receiving (optional)

Required Education

  • Minimum high school degree

Benefits

  • Paid holidays, vacation days, sick days offered

  • Annual bonus

Contact us today!

© 2019 BY DRAPERIES.COM

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